Most of you know we (at work) have been under this HUGE cloud of oppression since July when we had State inspections and failed with many citations against us. I won't go into all the details but if you are interested you can go here to see just a little of what we have been accused of.
We have been tweaking & changing forms, policies, procedures & updating. All of which have been super stressful, with extra personal constantly watching & hovering over us all. Watching to make sure we don't do anything that is not company policy or out of the guide lines of State or Federal rules & regulations.
All this to say, that we were once again visited by a lovely State Inspector, singular, not two but only one lovely lady who was very pleasant & gracious to us today. She walked in mid-morning saying she was going to spend the day, not two, not three or the usual four days. Just one, & that she intended to clear us of all our citations!!!! She actually said this before she even looked around or watched any of us do anything. She was efficient, precise & clear with what she wanted. She asked for certain information in a calm casual way & did her checking without expecting us to stop everything we were doing to accommodate her. She watched, she read, she talked with us & the residents with equal interest. She was thorough, but non invasive, she understood the elderly & the challenges that go along with caring for them.
I liked her, & did not feel threatened by her, she had the ability to make you feel at ease.
I felt the hand of Jesus resting on my shoulder the whole time she was watching me pass meds, & just knew He was walking with me as I interacted with our little people.
Someone must have been praying because after she was satisfied with the paper work & her observations she announced we were FINALLY CLEARED OF ALL OUR CITATIONS!!! I tell you one big cheer when up with laughing & clapping right in front of her & I got the feeling she was just as happy as we were. I wanted to cry because the huge cloud of oppression seemed to be lifted. We have all learned from this in many different ways & we have all been tried, pulled & stretched, we even lost some very special people during this time either because they couldn't hang in there or were let go. We are no longer under the black cloud of darkness & will now start the healing process & become once again the excellent long term care facility that we truly have been all along.